Frequently asked questions
What time can I check in?
Check in for pitches is between 2pm and 7pm.
Check in for static caravans is between 3pm and 7pm.
We only have small car-park which can get busy on changeover days so please aim to arrive after your check-in time and not before, especially if you have a large unit. If you are travelling a long way and this is unavoidable please contact us so that we can discuss how we can help you.
What is the latest time I can arrive?
Reception closes at 7pm and we ask that you aim to arrive before this.
If you have been held up in traffic and unable to get here before 7pm, please let us know by telephone or email so that we can make special arrangements for you.
What time is check out?
Check out for pitches is by 11am.
Check out for statics is by 10am.
Please help us to get pitches and caravans ready for the next customer by sticking to this time. Please also be aware that you are unable to use the swimming pool after check-out.
What is the barrier card for?
Entry to the park for cars is by barrier entry only for which you will need a barrier card.
The card is for your use only and must not be used to give access to other cars. Each pitch is provided with one barrier card. The deposit for the barrier card is automatically added to your booking and payment collected with your final balance before arriving.
On check-out please return your card using the collection box at reception and we will refund the deposit (providing the card is in good working order) back to your original payment method.
Do you allow BBQs and camp fires?
We allow coal or gas BBQs providing they are raised off the ground and placed on a paving slab, which can be found next to your electricty point. Any wood used on BBQs must be contained and used in small BBQs only. Please do not put hot coals on the grass and dispose of any ashes in the bin - ensuring they are completely cold first!
We are sorry but we do NOT allow open campfires, fire baskets or fire pits.
We have strict fire regulations to adhere to for the safety of all and unfortunately will have to ask that you to put out any campfires that do not comply. If unsure please contact us for clarification.
What electric hook ups do you have?
All of our pitches have electric hook up and this is included in the pitch price.
We have a mixture of 16, 10 and 8 amp electric hook up.
If bringing an electric kettle please ensure that it is a caravan kettle under 2 kW, or one for a gas stove and not an electric house kettle, to avoid unwanted fuse tripping.
Do you offer recycling?
There are no bins in the main park area and we ask that all refuse and recycling are placed in the large bins that are towards the reception area. This helps to keep any bin smells and noise from glass recycling away from your pitches and stops your sleep being disturbed by the refuse collectors. Guests therefore find it helpful to bring black bin bags and also a sturdy bag for carrying bottles to the bin.
Do you have a dog walking area?
Dogs are very welcome guests and we have some great dog walks nearby. You can step directly onto the coast to coast path for your walk, or for those well behaved dogs with great recall we have an open grass area by reception that can be used for some off lead play.
When on the camspite dogs must be kept on a lead at all times and exercised off the park in order to keep the grass clean for children to play on. Please use the main bins to dispose of your doggy poop bags.
Do you accept groups?
We know that camping is great for holidaying with family and friends but as a small and quiet family orientated park we limit this to a maximum of 2 bookings as a group, unless by prior arrangement with us. Please contact us to discuss this.
Two bookings includes either two pitches, two statics or a pitch and a static.
Any bookings received that exceed the 2 booking limit without prior agreement will unfortunately result in all bookings in the group being cancelled.
Do you allow day visitors?
We are sorry, but due to COVID19 we can not accept any day visitors until after Step 3 (17th of May) when most of the legal restrictions on meeting others outdoors will be lifted. When onsite day visitors must comply with government social distancing in any indoor setting (e.g. facilities block, caravans and tents).
Once permitted our day visitor policy is:
All day visitors must book in at reception and we permit no more than one set of visitors (4 people max) per booking. All day visitors must leave by 10pm and any visitors staying longer than 4 hours or using the swimming pool will be charged at the applicable daily rate for an extra adult or child. There is a £2.50 charge for parking in the carpark.